Contact information

Built (a brand of High Jump Retail Private Limited)

  • Email: help@shopbuilt.com

  • WhatsApp: +91 91373 60276

  • Support hours: 11:00 AM – 6:00 PM IST

  • Registered office: Augusta Point, II Floor, Golf Course Road, Parsvnath Exotica, DLF Phase 5, Sector 53, DLF QE, Gurugram – 122002, Haryana, India

Complaints & grievances

For any complaint or concern, contact us at help@shopbuilt.com or on WhatsApp at +91 91373 60276. In line with the Consumer Protection (E-Commerce) Rules, 2020, we acknowledge complaints within 48 hours and aim to resolve them within 30 days of receipt.